Product Tour for Engagement Intelligence

Engagement Intelligence empowers you with in-depth, actionable data, showing who viewed your content, their location, depth of engagement, and whether they shared the content with others.

FAQs

Use the engagement panel to easily see all the contacts engaging with your content. You can click on the Engagement Count button or the Average Engagement Time Button to dive further into this data, and see when engagement was highest and lowest.  You can also click on any point on the chart, and see exactly which contacts were engaged on that day.

To the right of the Engagement panel is the Content Tree Map. This is a powerful visual to understand what content is being viewed the most. You can hover over the content items to see what the content is and how long it was viewed during that time period, and you can click on any content in the visual to preview the content and see exactly which contacts viewed it.

Knowing what time of day your contacts are engaged makes it easier to know when to reach out. You can find this information using the Time Heat Map. This clever chart shows the time of day when your contacts are the most active with your content. Click on any cell to see which contacts are engaged at that time of day.

Use the Geo-chart to see where everyone who views your content is located. You can explore the globe and see the extent of your engagement, literally. Use the Sankey chart on the bottom right of the dashboard to see what devices your content is being viewed on. This information also comes in handy when you determine the best content to use for future engagements.

Sales is a team sport. With the sales activity panel, you can see which members of the team are actively sharing content and engaging with customers. You can also use the Opportunities panel to see your deal flow in the same dashboard as your engagement activity.

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